It’s as easy as A-B-C to choose exactly what you need
  • Choose Technology SolutionA. Choose an edition and payment option
  • Choose Business ModulesB. Pick one or more business modules
  • Tailor with Add-OnsC. Extend PetLinx further with add-ons and POS hardware
A. Choose an edition and payment option
Priced in: Change Currency

Desktop Single

 /month

One Computer

Installed (Windows, Mac with Windows emulation)

One module (groom, board, or daycare)

+ Extra modules  /month

Internet required

Unlimited customers, pets, bookings, employees, etc

Unlimited support, minor updates & major upgrades

Purchase

Desktop Network

 /month

Two computers (on same local network)

+ Extra computers  /month

ON SALE!

Installed (Windows only)

One module (groom, board, or daycare)

+ Extra modules  /month

ON SALE!

Internet required

Unlimited customers, pets, bookings, employees, etc

Unlimited support, minor updates & major upgrades

Purchase

Cloud Standard

 /month

One user account

+ Extra user accounts  /month

ON SALE!

Cloud based (Windows, Mac, or Tablet)

One module (groom, board, or daycare)

+ Extra modules  /month

ON SALE!

Internet required (min 10mbps download)

Unlimited customers, pets, bookings, employees, etc

Unlimited support, minor updates & major upgrades

Purchase

Cloud Multi-Location

 /month

Two locations (includes one user account/location)

+ Extra locations  /month

+ Extra user accounts  /month

ON SALE!

Cloud based (Windows, Mac, or Tablet)

One module (groom, board, or daycare)

+ Extra modules  /month

ON SALE!

Internet required (min 10mbps download)

Unlimited customers, pets, bookings, employees, etc

Unlimited support, minor updates & major upgrades

Purchase

Desktop Single

 /one time

One computer

Installed (Windows, Mac with Windows emulation)

One module (groom, board, or daycare)

+ Extra modules  /one time

Internet not required

Unlimited customers, pets, bookings, employees, etc

12 months support & minor updates

+ Renew support & updates  /12 months

+ Purchase major upgrades with discount

Purchase

Desktop Network

 /one time

Two computers (on same local network)

+ Extra computers  /one time

ON SALE!

Installed (Windows only)

One module (groom, board, or daycare)

+ Extra modules  /one time

ON SALE!

Internet not required

Unlimited customers, pets, bookings, employees, etc

12 months support & minor updates

+ Renew support & updates  /12 months

+ Purchase major upgrades with discount

Purchase

*Add the BookMy.Pet Customer Portal to any edition for  /month

Existing PetLinx 5 or 4 customer?    Purchase Desktop Upgrade 

Need help choosing your edition?    Detailed Feature Summary

B. Pick one or more business modules
C. Extend PetLinx further with our optional add-ons

Complete your solution with our compatible POS Hardware *

Epson TM-T20II Receipt Printer
Epson TM-T20II Receipt Printer

The Epson TM-T20II receipt printer offers the great combination of affordability and reliability that is synonymous with the ReadyPrint T20 line. A small footprint and compatibility with a multitude of operating systems make the TM-T20II a smart fit, with print speeds at up to 7.87" per second. The printer is capable of minimizing printouts, reducing paper usage by up to 30% and further speeding the printing process. EnergyStar compliance ensures the TM-T20II uses less electricity than former printers, saving you money and minimizing your ecological impact.

The TM-T20II when used with PetLinx provides a quick and professional method of printing receipts for your customers when an invoice or payment has been completed.

Features:
• 7.87 inches per second print speed
• EnergyStar compliant for greater electrical savings
• Autocutter rated at 1.5 million operations
• Two year manufacturers warrant

$209 USD
Honeywell Voyager 1250g Barcode Scanner

Honeywell's Voyager 1250g single-line laser scanner provides a superior out-of-box experience and aggressive reading of linear bar codes, including those up to 23 inches away.  For users that require hands-free scanning, the easy-to-assemble Voyager 1250g stand increases throughput by incorporating automatic in-stand detection. 



Using the 1250g with PetLinx can greatly increase the speed of selecting and adding retail products to a customer's purchase. 



Features:

  • Ergonomic form factor fits many hand sizes
  • Fast scan speed of 100 lines per second
  • Can scan automatically or by pressing trigger
  • Durable materials and a 5 year manufacturer warranty
$189 USD
MMF Advantage Cash Drawer (Epson printer connection)

MMF's Advantage is a strong sturdy cash drawer that is the perfect solution for non-cash transactions. Taking customer checks, courtesy checks, money orders, and credit card sales receipts is easy and can be conveniently and quickly deposited. Simply slide the checks, receipts, and slips through the front slot on the cash drawer and there is no need to open the drawer. 

The Advantage is made of unitized stainless steel and is extremely durable. The cash drawer is available in widths of 17.4'' to 18.7'', has a height of 4.3'', and is available with a depth from 16.7'' to 21''. You can also purchase mounting brackets to mount it under a counter.

$249 USD
M-S Cash Drawer (USB connection)

The M-S Cash Drawer features a jumbo money tray at an economical price point, ideal for locations looking to store more. Two extra compartments in the back allow for storage of stamps, coin rolls, etc. Taking customer checks, courtesy checks, money orders, and credit card sales receipts is easy and can be conveniently and quickly deposited. Simply slide the checks, receipts, and slips through the front slot on the cash drawer and there is no need to open the drawer. The cash drawer meaures 17.3" W x 18.1" L x 4.06" H.

This cash drawer connects to your computer via USB and is an ideal option if you do not use a receipt printer.

$259 USD
PetDetect Collar Printing Kit

Please note we no longer sell PetDetect, call IDEXX at (888)224-4408 or email petdetectsales@idexx.com to purchase.

The PetDetect Collar Printing Kit when used along with the Collar Printing module, allows you to print temporary, hard-wearing pet identification collars directly from PetLinx, using the information entered for the pet. These collars enable you and your staff to positively identify each pet, and if the pet escapes your premises the contact information on the collar ensures the pet can be quickly identified and returned.

Features:
• Allows for immediate and positive identification of any pet and their belongings anywhere, anytime by any staff member.
• Printed information includes pet's name, facility contact information, breed, sex, and age.
• Increase customer confidence assuring them that your facility uses state of the art systems for positive identification.
• Escape? A neck banded dog is easily and quickly identified.
• Eliminates costly or potentially tragic mistakes with medications, activities or procedures.
• Use on animals, runs, personal articles, dryers, crates, holding areas or anywhere you need information.

The printing kit includes the PetDetect thermal printer which comes with a power supply, auto cutter, wall mount, and a USB connection, and 3 rolls of PetDetect collar labels. Each roll contains about 200 6” labels or enough for about 70 to 80 average collars.

* Requires separate purchase of the Collar Printing module.

N/A
PetDetect Collar Label Roll

Please note we no longer sell PetDetect Label Rolls, call IDEXX at (888)224-4408 or email petdetectsales@idexx.com to purchase.

N/A
Epson TM-T82II Receipt Printer

The Epson TM-T82II receipt printer offers the great combination of affordability and reliability. A small footprint and compatibility with a multitude of operating systems make the TM-T20II a smart fit for low to medium volume receipt printing.

The TM-T82II when used with PetLinx provides a quick and professional method of printing receipts for your customers when an invoice or payment has been completed.

Features:

• High speed printing - 7.9 inches per second for both text and graphics

• Drop in paper loading

• Long lasting autocutter

• Two year manufacturers warranty

$359 AUD
Honeywell Voyager 1250g Barcode Scanner

Honeywell's Voyager 1250g single-line laser scanner provides a superior out-of-box experience and aggressive reading of linear bar codes, including those up to 23 inches away.  For users that require hands-free scanning, the easy-to-assemble Voyager 1250g stand increases throughput by incorporating automatic in-stand detection. 

Using the 1250g with PetLinx can greatly increase the speed of selecting and adding retail products to a customer's purchase. 

Features:

  • Ergonomic form factor fits many hand sizes
  • Fast scan speed of 100 lines per second
  • Can scan automatically or by pressing trigger
  • Durable materials and a 5 year manufacturer warranty
$199 AUD
VPOS Cash Drawer EC410 (Epson printer connection)

Small Cash Drawer with 4 Note Holders, 8 Coin Slots, 24V Solenoid, 2M RJ12 cable.

$159 AUD
Cashbox 430 Cash Drawer (Serial connection)

The Cashbox 430 is the answer to your needs for a cash drawer with an integrated serial interface. It is also very robust, is a good size, provides room for 5 notes and 9 coins, and is unbeatable value for a serial cash drawer. It also includes the power supply for the serial port.

Features:
• Heavy duty ABS plastic construction
• Adjustable divider for 4 or 5 compartments, spring loaded bill clip
• Front access slot for checks, credit card receipt or any papers
• 3 position key lock for maximum security
• Dimensions: 420mm wide x 440mm depth x 105mm high

$249 AUD
Epson TM-T82II Receipt Printer

The Epson TM-T82II receipt printer offers the great combination of affordability and reliability. A small footprint and compatibility with a multitude of operating systems make the TM-T20II a smart fit for low to medium volume receipt printing.

The TM-T82II when used with PetLinx provides a quick and professional method of printing receipts for your customers when an invoice or payment has been completed.

Features:
• High speed printing - 7.9 inches per second for both text and graphics
• Drop in paper loading
• Long lasting autocutter
• Two year manufacturers warranty

$329 NZD
Honeywell Voyager 1250g Barcode Scanner

Honeywell's Voyager 1250g single-line laser scanner provides a superior out-of-box experience and aggressive reading of linear bar codes, including those up to 23 inches away.  For users that require hands-free scanning, the easy-to-assemble Voyager 1250g stand increases throughput by incorporating automatic in-stand detection. 

Using the 1250g with PetLinx can greatly increase the speed of selecting and adding retail products to a customer's purchase. 

Features:

  • Ergonomic form factor fits many hand sizes
  • Fast scan speed of 100 lines per second
  • Can scan automatically or by pressing trigger
  • Durable materials and a 5 year manufacturer warranty
$199 NZD
VPOS Cash Drawer Fliptop (Epson printer connection)

The VPOS FlipTop cash drawer features a compact footprint making it ideal for installation where space is at a premium, yet it still has 6 note and 8 coin sections plus a media slot for posting credit card slips and vouchers, etc. A lockable insert cover is available to ensure cash is secure whilst inserts are being moved from the back office to the till.

Features:
• Insert - 6 Notes and 8 Coin
• Dimensions: 460mm wide x 170mm depth x 100mm high
• Very compact flip-top cash drawer

$159 NZD
VPOS Cash Drawer EC410 (Epson printer connection)

Small Cash Drawer with 4 Note Holders, 8 Coin Slots, 24V Solenoid, 2M RJ12 cable.

$149 NZD
Cash Drawer Kick Kit (USB connection)

Enables a cash drawer to be opened direct from a computer without the need for a receipt printer. Interface Option: USB.

$229 NZD

* Please Note: some hardware is not compatible with the Cloud edition, please contact us for further information.

Support and Additional Services we provide
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This privacy notice discloses the privacy practices for petlinx.com and applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

 

Information Collection, Use, and Sharing 
We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or from forms you will out on our website. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfil your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

 

Trial Registration 
In order to use a trial of our software, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide further information (such as phone number, how you heard about us), but it is not required.  If you do enter a phone number we may call you to check on your progress with the trial.

 

Orders 
We request information from you on our order form. To buy from us, you must provide contact information (like name and address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

 

Cookies 
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to enter your email more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

 

Your Access To and Control Over Information 
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  1. See what data we have about you, if any.
  2. Change/correct any data we have about you.
  3. Have us delete any data we have about you.
  4. Express any concern you have about our use of your data.

 

Security 
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

 

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email at info@petlinx.com.

When you purchase PetLinx Desktop with a one time payment for the first time or upgrade from an earlier version, we will provide you with one year of the Support and Updates Subscription. The subscription provides you with free support via email, phone, Skype, or remote internet connection, and access to minor program updates. The following lists the current support status of all PetLinx versions released to date.

If using PetLinx Cloud or PetLinx Desktop on a monthly subscription, the Support and Updates Subscription is included in your monthly charge.

PetLinx Version
Status
PetLinx 6
One Time Payment Purchase: One year included from date of purchase, purchase of Support and Updates Subscription is required if expired.
Monthly Subscription Purchase: Included in subscription.
PetLinx 5
One year included from date of purchase, purchase of Support and Updates Subscription is required if expired.
PetLinx 4
Unsupported as of 1 September 2019. Existing Support and Updates Subscriptions will be honored until they expire.
PetLinx 1, 2, & 3
Unsupported; existing customers should upgrade to the latest version.

Renewal of your subscription provides you with a further 12 months support and program updates for your PetLinx version. It is priced as follows and can be purchased on our Online Store:

PetLinx Edition
Single User Edition
 
Network Edition
  first two licenses,   each additional license

The renewal of your subscription provides you with the following benefits:

  • Access to PetLinx updates, containing the latest features and fixes
  • Priority response to your enquiries including after hours and weekend support (where possible)
  • Remote sessions for support resolution or training assistance
  • Easy creation of support requests from within PetLinx
  • Diagnosis and correction of issues specific to your database and installation
  • When combined with a BookMy.Pet Portal subscription, the convenience and time savings by allowing your customers to manage their pets and request new bookings in our mobile friendly online portal

Please note: Our support is limited to matters directly relating to the PetLinx program. We will not be able to assist with other software (including software integrated with or opened from PetLinx and anti-virus software) or hardware (including payment processing devices, printers, cash drawers, scanners, modems/routers) unless that hardware has been purchased from us.

If expired, your subscription is extended for up to 3 months by upgrading from the Desktop Single edition to the Desktop Network edition, by purchasing an additional module, or by purchasing another licence for the Desktop Network edition. If you don't wish to renew your subscription you can also purchase a one-off support request per specific incident you are encountering.


Lost Serial Numbers

Re-issuing of lost PetLinx serial numbers incurs an administration charge if you don't have a current Support and Updates Subscription. Serial numbers can only be re-issued for customers using PetLinx 5 or 6 and can be purchased on our Online Store (choose "Purchase of additional software modules, support renewal, and other services", tick "Re-issue Registration Details" then complete the order).