You can tailor PetLinx to suit your goals

  • Choose Technology SolutionChoose an edition
    to suit your needs.
  • Choose Business ModulesPick one or more business modules that best reflect your business.
  • Tailor with Add-OnsTailor it your way with add-ons, services, and hardware.
PetLinx Pricing Matrix
Priced in: Change Currency
Single User Edition One Off Price 3x Monthly Instalments 6x Monthly Instalments Upgrade Price * Purchase
First Module (1 computer)          
Each Additional Module          
Network Edition One Off Price 3x Monthly Instalments 6x Monthly Instalments Upgrade Price * Purchase
First Module (2 computers)          
Each Additional Computer          
Each Additional Module **          
* Upgrade Price is only available to existing customers using PetLinx 4.
** Additional Module charge is irrespective of the number of computers licensed.


Cloud Edition Monthly Subscription Purchase
First Module (1 user)    
Each Additional User *    
Each Additional Module **    
* Additional User charge is needed only if you require another user to use PetLinx Cloud simultaneously with the first user.
** Additional Module charge is irrespective of the number of users subscribed.
Choose an edition to suit your needs
For guidance when choosing your edition, check out our brochure:    Detailed Feature Summary brochure
Pick one or more business modules that best reflect your business
Get even more out of PetLinx with our partner offerings
Extend your business further with an Add On

Complete your solution with our compatible POS Hardware *

Epson TM-T88V Receipt Printer

The latest and greatest POS thermal printer is the Epson TM-T88V. It is an innovative addition to the TM-T88 printer series, designed specifically for high volume receipt printing.

It prints 50% faster than the previous model, the industry leading TM-T88IV. The TM-T88V allows for two color printing and is packed with ease of use features.

The TM-T88V when used with PetLinx provides a quick and professional method of printing receipts for your customers when an invoice or payment has been completed.

Features:
• High speed printing - 11.8 inches per second for both text and graphics
• Drop in paper loading
• Long lasting autocutter
• Four year manufacturers warranty

$469 USD
Honeywell Voyager 1250g Barcode Scanner

Honeywell's Voyager 1250g single-line laser scanner provides a superior out-of-box experience and aggressive reading of linear bar codes, including those up to 23 inches away.  For users that require hands-free scanning, the easy-to-assemble Voyager 1250g stand increases throughput by incorporating automatic in-stand detection. 

Using the 1250g with PetLinx can greatly increase the speed of selecting and adding retail products to a customer's purchase. 

Features:

  • Ergonomic form factor fits many hand sizes
  • Fast scan speed of 100 lines per second
  • Can scan automatically or by pressing trigger
  • Durable materials and a 5 year manufacturer warranty
$199 USD
MMF Advantage Cash Drawer (Epson printer connection)

MMF's Advantage is a strong sturdy cash drawer that is the perfect solution for non-cash transactions. Taking customer checks, courtesy checks, money orders, and credit card sales receipts is easy and can be conveniently and quickly deposited. Simply slide the checks, receipts, and slips through the front slot on the cash drawer and there is no need to open the drawer. 

The Advantage is made of unitized stainless steel and is extremely durable. The cash drawer is available in widths of 17.4'' to 18.7'', has a height of 4.3'', and is available with a depth from 16.7'' to 21''. You can also purchase mounting brackets to mount it under a counter.

$269 USD
M-S Cash Drawer (USB connection)

The M-S Cash Drawer features a small footprint and versatility ideal for portable point of sale operations or locations lacking space. At 13" x 16.3", it has one of the smallest footprints on the market.

This cash drawer connects to your computer via USB and is an ideal option if you do not use a receipt printer.

$299 USD
Cash Drawer Mounting Brackets

These brackets enable you to mount your cash drawer under a desk or table.

 

$39 USD
PetDetect Collar Printing Kit

Please note we no longer sell PetDetect, call IDEXX at (888)224-4408 or email petdetectsales@idexx.com to purchase.

The PetDetect Collar Printing Kit when used along with the Collar Printing module, allows you to print temporary, hard-wearing pet identification collars directly from PetLinx, using the information entered for the pet. These collars enable you and your staff to positively identify each pet, and if the pet escapes your premises the contact information on the collar ensures the pet can be quickly identified and returned.

Features:
• Allows for immediate and positive identification of any pet and their belongings anywhere, anytime by any staff member.
• Printed information includes pet's name, facility contact information, breed, sex, and age.
• Increase customer confidence assuring them that your facility uses state of the art systems for positive identification.
• Escape? A neck banded dog is easily and quickly identified.
• Eliminates costly or potentially tragic mistakes with medications, activities or procedures.
• Use on animals, runs, personal articles, dryers, crates, holding areas or anywhere you need information.

The printing kit includes the PetDetect thermal printer which comes with a power supply, auto cutter, wall mount, and a USB connection, and 3 rolls of PetDetect collar labels. Each roll contains about 200 6” labels or enough for about 70 to 80 average collars.

* Requires separate purchase of the Collar Printing module.

N/A
PetDetect Collar Label Roll

Please note we no longer sell PetDetect Label Rolls, call IDEXX at (888)224-4408 or email petdetectsales@idexx.com to purchase.

N/A
Epson TM-T82II Receipt Printer

The Epson TM-T82II receipt printer offers the great combination of affordability and reliability. A small footprint and compatibility with a multitude of operating systems make the TM-T20II a smart fit for low to medium volume receipt printing.

The TM-T82II when used with PetLinx provides a quick and professional method of printing receipts for your customers when an invoice or payment has been completed.

Features:
• High speed printing - 7.9 inches per second for both text and graphics
• Drop in paper loading
• Long lasting autocutter
• Two year manufacturers warranty

$339 AUD
Honeywell Voyager 1250g Barcode Scanner

Honeywell's Voyager 1250g single-line laser scanner provides a superior out-of-box experience and aggressive reading of linear bar codes, including those up to 23 inches away.  For users that require hands-free scanning, the easy-to-assemble Voyager 1250g stand increases throughput by incorporating automatic in-stand detection. 

Using the 1250g with PetLinx can greatly increase the speed of selecting and adding retail products to a customer's purchase. 

Features:

  • Ergonomic form factor fits many hand sizes
  • Fast scan speed of 100 lines per second
  • Can scan automatically or by pressing trigger
  • Durable materials and a 5 year manufacturer warranty
$199 AUD
VPOS Cash Drawer EC410 (Epson printer connection)

Small Cash Drawer with 4 Note Holders, 8 Coin Slots, 24V Solenoid, 2M RJ12 cable.

$199 AUD
Cashbox 430 Cash Drawer (Serial connection)

The Cashbox 430 is the answer to your needs for a cash drawer with an integrated serial interface. It is also very robust, is a good size, provides room for 5 notes and 9 coins, and is unbeatable value for a serial cash drawer. It also includes the power supply for the serial port.

Features:
• Heavy duty ABS plastic construction
• Adjustable divider for 4 or 5 compartments, spring loaded bill clip
• Front access slot for checks, credit card receipt or any papers
• 3 position key lock for maximum security
• Dimensions: 420mm wide x 440mm depth x 105mm high

$249 AUD
Epson TM-T82II Receipt Printer

The Epson TM-T82II receipt printer offers the great combination of affordability and reliability. A small footprint and compatibility with a multitude of operating systems make the TM-T20II a smart fit for low to medium volume receipt printing.

The TM-T82II when used with PetLinx provides a quick and professional method of printing receipts for your customers when an invoice or payment has been completed.

Features:
• High speed printing - 7.9 inches per second for both text and graphics
• Drop in paper loading
• Long lasting autocutter
• Two year manufacturers warranty

$299 NZD
Honeywell Voyager 1250g Barcode Scanner

Honeywell's Voyager 1250g single-line laser scanner provides a superior out-of-box experience and aggressive reading of linear bar codes, including those up to 23 inches away.  For users that require hands-free scanning, the easy-to-assemble Voyager 1250g stand increases throughput by incorporating automatic in-stand detection. 

Using the 1250g with PetLinx can greatly increase the speed of selecting and adding retail products to a customer's purchase. 

Features:

  • Ergonomic form factor fits many hand sizes
  • Fast scan speed of 100 lines per second
  • Can scan automatically or by pressing trigger
  • Durable materials and a 5 year manufacturer warranty
$199 NZD
VPOS Cash Drawer Fliptop (Epson printer connection)

The VPOS FlipTop cash drawer features a compact footprint making it ideal for installation where space is at a premium, yet it still has 6 note and 8 coin sections plus a media slot for posting credit card slips and vouchers, etc. A lockable insert cover is available to ensure cash is secure whilst inserts are being moved from the back office to the till.

Features:
• Insert - 6 Notes and 8 Coin
• Dimensions: 460mm wide x 170mm depth x 100mm high
• Very compact flip-top cash drawer

$159 NZD
VPOS Cash Drawer EC410 (Epson printer connection)

Small Cash Drawer with 4 Note Holders, 8 Coin Slots, 24V Solenoid, 2M RJ12 cable.

$149 NZD
Cash Drawer Kick Kit (USB connection)

Enables a cash drawer to be opened direct from a computer without the need for a receipt printer. Interface Option: USB.

$229 NZD

* Please Note: these hardware products are not compatible with the Cloud edition.

Support and Additional Services we provide
Priced in: Change Currency

When you purchase PetLinx 5 for the first time or upgrade from an earlier version, we will provide you with one year of the Support and Updates Subscription. The subscription provides you with free support via email, phone, Skype, or remote internet connection, and access to minor program updates. The following lists the current support status of all PetLinx versions released to date.

If using PetLinx Cloud, the Support and Updates Subscription is included in your monthly charge.

PetLinx Version
Status
PetLinx 5
One year included from date of purchase; purchase of Support and Updates Subscription is required if expired.
PetLinx 3 & 4
Purchase of Support and Updates Subscription is required if expired.
PetLinx 1 & 2
Unsupported; existing customers should purchase PetLinx 5.

Renewal of your subscription provides you with a further 12 months support and program updates for your PetLinx version. It is priced as follows and can be purchased on our Online Store:

PetLinx Edition
Single User Edition
 
Network Edition
  first two licenses,   each additional license

The renewal of your subscription is not obligatory, but provides you with the following benefits:

  • Access to PetLinx updates, containing the latest system enhancements and fixes
  • Priority response to your enquiries and issues - you'll be bumped to the top of the queue
  • After hours and weekend support (where possible)
  • Direct support resolution or training on your computer, using remote access software
  • Easy creation of support requests from within the PetLinx program
  • Diagnosis and correction of issues specific to your database only

Please note: Our support is limited to matters directly relating to the PetLinx program. We will not be able to assist with other software (including software integrated with or opened from PetLinx and anti-virus software) or hardware (including printers, cash drawers, scanners, modems/routers) unless that hardware has been purchased from us.

If expired, your subscription is extended for up to 3 months by upgrading from the single user edition to the network edition, by purchasing an additional module, or by purchasing another licence for the network edition. If you don't wish to renew your subscription you can also purchase a one-off support request per specific incident you are encountering.


Lost Serial Numbers

Re-issuing of lost PetLinx serial numbers incurs an administration charge if you don't have a current Support and Updates Subscription. Serial numbers can only be re-issued for customers using PetLinx 3, 4 or 5 and can be purchased on our Online Store (choose "Purchase of additional software modules, support renewal, and other services", tick "Re-issue Registration Details" then complete the order).